Privacy Policy
Privacy Policy
Effective Date: 09/22/2026
At Aplin Disability Law, protecting your privacy is important to us. We understand that people contacting our office may be sharing personal, financial, medical, employment, military, or other sensitive information, and we take that responsibility seriously.
This Privacy Policy explains what information we may collect through our website, how we use it, when it may be shared, and the choices available to you.
Information We May Collect
When you visit our website, contact our office, complete an intake form, or request information about our services, we may collect information such as:
- Name, address, phone number, and email address
- Date of birth
- Information about a Social Security Disability or VA disability claim
- Employment and work-history information
- Medical conditions, treatment providers, and other health-related information you voluntarily provide
- Military or veteran-related information
- Information regarding prior claims, appeals, hearings, or representation
- Communications you send to our office
- Website usage information such as browser type, device information, IP address, and pages visited
We ask that you do not submit Social Security numbers, banking information, complete medical records, passwords, or other highly sensitive information through an unsecured website form or ordinary email unless specifically instructed by our office.
How We Use Your Information
Information collected by Aplin Disability may be used to:
- Respond to inquiries and requests for assistance
- Determine whether we may be able to assist with a claim
- Conduct an initial case evaluation
- Communicate with prospective and existing clients
- Schedule appointments and follow up regarding claims
- Provide Social Security Disability or VA disability representation or support when a formal relationship has been established
- Maintain and improve our website and services
- Meet administrative, legal, regulatory, security, or recordkeeping obligations
Submitting information through our website does not automatically create a representative-client or attorney-client relationship.
Information About Clients and Claims
If Aplin Disability agrees to assist you with a claim, additional information may be collected as necessary to provide services. This may include medical records, Social Security records, VA records, employment information, educational records, financial information, statements from third parties, and other documents relevant to your claim.
Information relating to an active matter will be handled in accordance with applicable professional, contractual, and legal obligations.
How Information May Be Shared
We do not sell your personal information.
Information may be shared when reasonably necessary to provide services or operate our business, including with:
- Social Security Administration
- Department of Veterans Affairs
- Medical providers and healthcare facilities
- Government agencies
- Courts or administrative tribunals
- Experts, evaluators, or other professionals involved in a matter
- Authorized representatives or family members when permission has been provided
- Technology, communication, document-management, payment, scheduling, or other service providers that support our operations
We may also disclose information when required by law, court order, subpoena, governmental request, or when reasonably necessary to protect the rights, safety, or security of Aplin Disability, our clients, or others.
Service Providers and Technology
Aplin Disability may use third-party services to support functions such as email, telephone communications, document storage, case management, scheduling, website hosting, analytics, electronic signatures, or online forms.
These companies may process information on our behalf according to their own privacy and security practices and any agreements we maintain with them.
We make reasonable efforts to select business tools appropriate for the sensitivity of the information being handled, but no electronic communication or data-storage system can be guaranteed to be completely secure.
Email, Text Messages, and Telephone Communications
If you provide a telephone number or email address, we may use that information to respond to your inquiry or communicate regarding services you have requested.
Depending on your preferences and our systems, communications may include:
- Telephone calls
- Voicemail
- Text messages
- Appointment reminders
- Requests for documents or information
- Claim-related updates
Standard messaging or data rates may apply depending on your carrier.
You may ask us to stop nonessential text or email communications at any time. Certain communications may still be necessary if we are actively assisting with your matter.
Website Forms
Website intake or contact forms are intended to provide our office with enough information to understand your inquiry and contact you.
Please provide only the information requested. Do not use general website forms to transmit Social Security numbers, financial-account information, passwords, or extensive medical documentation.
If additional sensitive information is needed, our office may provide a more appropriate method for submitting it.
Cookies and Website Analytics
Our website may use cookies or similar technologies to understand how visitors use the website, remember preferences, improve website performance, and measure traffic.
Depending on the services used on our website, third-party analytics or website providers may collect information such as:
- IP address
- Device type
- Browser type
- Approximate geographic area
- Pages visited
- Time spent on the website
- Referral source
You may be able to limit cookies through your browser settings.
Data Security
Aplin Disability uses reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure.
However, information transmitted through the internet, email, text message, or other electronic systems cannot be guaranteed to be completely secure.
If you believe information you provided to us may have been compromised, please contact us promptly.
Data Retention
We may retain information for as long as reasonably necessary to:
- Evaluate an inquiry
- Provide services
- Maintain business and claim records
- Satisfy legal or regulatory obligations
- Resolve disputes
- Protect against fraud or security concerns
Retention periods may vary depending on the type of information and the nature of the matter.
Children’s Privacy
Our website is intended primarily for adults seeking information regarding disability benefits.
Parents or legal guardians may contact Aplin Disability regarding potential claims involving minor children. We do not knowingly request that minors independently provide sensitive personal information through our website.
Third-Party Websites
Our website may contain links to other websites or government resources. Aplin Disability is not responsible for the privacy practices, security, or content of third-party websites.
Your Privacy Choices
You may contact us to:
- Update or correct contact information
- Ask questions about information you have provided
- Request changes to communication preferences
- Ask about deletion of information when legally and operationally appropriate
Certain information may need to be retained when required by law, professional obligations, claim requirements, or legitimate business needs.
Government Agencies
Aplin Disability is an independent disability advocacy practice and is not affiliated with or endorsed by the Social Security Administration, the Department of Veterans Affairs, or any other government agency.
Changes to This Privacy Policy
We may update this Privacy Policy as our services, website, technology, or legal obligations change. The current version will be posted on this page with an updated effective date.
Contact Us
Questions about this Privacy Policy may be directed to:
Aplin Disability
Email: lauren@adlclaims.com
Phone: 208-845-6405